#10 - The reality of their experience was not what they expected when they signed on.
# 9 - Employees treated them as an interruption, not as welcome (and anticipated) help.
# 8 - Veteran long-term volunteers wouldn't let them into their "insider" group.
# 7 - They did not see the connection between one day's work and another.
# 6 - They did not know how to tell you they no longer enjoyed their role so they just slipped away.
# 5 - They made a suggestion that was not acted on, or responded to.
# 4 - The atmosphere was impersonal, tense or cold.
# 3 - The physical environment did not support their efforts.
# 2 - No one smiled at them.
# 1 - They were underutilised.









